Returns

RETURNS

At Montague Jigs, if you aren’t 100% satisfied with your purchase, you can return it for an online credit. 

Unfortunately, we do not offer refunds or exchanges.

Your returning item(s) must be sent within 14 days of the date you received your order. 

The cost of returning the item(s) is the responsibility of the customer. 

All returning item(s) must be, unwashed, unworn, unmarked, unaltered and undamaged with all Montague Jigs tags still attached. 

To request a return please email us with your order number to montaguejigs@outlook.com

FAULTY

As a consumer, certain guarantees are made when goods are sold to you, one of which is that goods are of acceptable quality.

If an item is not of acceptable quality, you may be entitled to a replacement, refund or online store credit. This is at the discretion of our customer service team who will consider the type of fault and timeframe between purchase date and getting in contact with us.

If you believe there is a fault with an item you have received, please let us know as soon as you become aware of the fault by contacting us at montaguejigs@outlook.com including your order number and clear photographs of the fault. We will then be in contact with an outcome, and you will need to return the item.